FAQs

Your first step in your KURUs won’t be your best step. This new level of superior support won’t be what your arches are used to, so your feet might even feel a little achy at first. Since our tech molds to your feet over time, we recommend wearing your KURUs for 1–2 hours a day for about a week to let your feet and our tech get used to each other.

KURUSOLE is our patented heel-hugging technology, designed to relieve heel pain. This revolutionary tech dynamically flexes with each step to hug and protect your heels. Unlike anything else, KURUSOLE’s heel-cupping design protects the body’s natural cushioning system—the heel’s fat pad—so your feet stay happy and healthy for all of life’s moments.

KURUCLOUD is our version of walking on air. Built into every pair of KURU’s, KURUCLOUD is our premium cushion made from lightweight EVA foam, delivering shock-absorbing comfort for all-day pain relief.

Unlike traditional, thin inserts, our ULTIMATE INSOLE is made from advanced, dual-density polyurethane foam to deliver superior arch support. Over time, our ULTIMATE INSOLE molds to the natural shape of your feet for targeted, ergonomic cushioning.

We have two! Consult our detailed size guides to help you select the correct shoe size and width.

We offer fit notes on certain styles based on customer feedback to help you find the right size. We use these notes beyond our standard sizing information to help guide your choice:

• 1/2 Size Small: This means the shoe runs small. For example, if your regular size is 8 then you’ll want an 8.5 for shoes that run 1/2 size small.
• 1/2 Size Large: This means the shoe runs large. For example, if your regular size is 8 then you’ll want a 7.5 for shoes that run 1/2 size large.
• Fits True to Size: This means the shoe runs true to size. If your regular size is 8 then you'll want an 8 in shoes that run true to size.

We want to make buying shoes online easy, so we offer FREE shipping, FREE returns, and FREE exchanges on all orders shipped within the Domestic United States through our hassle-free return & exchange policy.*

Please contact our KURU GURUs if you have more questions about finding your perfect fit.

Unfortunately, shoes are not measured by inches/centimeters/etc. There are too many variables that go into account for footwear other than absolute length. The size of shoes is really determined by a combination of length, volumes, instep height, toe shape, and other variables. With that being said we try to make our shoes fit as True to Size as possible.

We would recommend buying based on your most common shoe size. Another option would be to buy a couple of sizes to try on and keep the one that fits the best. Measuring your foot on the Brannock device at a local shoe store is another touch point to getting an accurate fit. We would recommend ordering the size that you typically wear in a similar style of shoe. For example: If you are looking at one of our sneakers, we would recommend buying the size that you typically buy in a fitness shoe.

KURU cannot provide an accurate size recommendation based on inches, centimeters, or a foot drawing. We do offer Free Returns/Exchanges in the domestic US, and shipping on all of our footwear to ensure you can try them on first to make sure you are soulmates.

Yes, KURU currently offers two styles! ATOM Waterproof is our 100% waterproof sneaker with advanced technology to keep the dry in and the elements out. Also available is our TREAD sandal, which features waterproof leather, non-wicking microfiber, and trail-ready rubber.

To protect leather shoes from water, check out our KURU Shield Shoe Protector Spray to help safeguard them against the weather.

KURU offers two anti-slip shoes in our lineup— KINETIC 2.0 and KIVI 2.0! Tested to meet SATRA ™: 144 and ASTM F2913-17 anti-slip standards, KINETIC 2.0 and KIVI 2.0 feature high-grade, slip-resistant rubber outsoles for safe, sure-footed movement.

All KURU shoes feature a non-marking rubber outsole, and several of our sneakers include this outsole on the entire length of the shoe.

KURU shoes come in standard and wide widths to fit a variety of foot shapes. Shop by width to see which styles come in wide!

Every KURU shoe features a roomy toe box to help your toes lay flat and bunions breathe. For a little extra room in the toe box, try ATOM, QUANTUM 2.0, KINETIC 2.0, CHICANE, or QUEST!

Your search for the best arch support shoes is over! Every KURU shoe—sneakers, sandals, and boots alike—comes with our triple-layer technology, featuring dual-density arch support and our patented heel-hugging KURUSOLE technology.

Overpronation refers to your ankle rolling too far inward, while supinating refers to your ankle rolling too far outward. Both conditions can be alleviated in part by supportive footwear with adequate arch support, cushion, and stability.

Although all KURU styles are designed to help relieve foot pain, the QUANTUM and CHICANE offer an extra dose of lateral stability to help reduce pain from pronation or supination and encourage a more natural alignment.

Since every KURU shoe comes with built-in patented KURUSOLE heel-hugging technology, superior arch support, and shock-absorbing cushion, most KURU shoes can help relieve foot pain, no matter the condition. In fact, 72% of our customers report foot pain relief, and 90% if those experience pain relief in four weeks or less.

To find a shoe for your specific foot pain condition, take our Shoe Finder Quiz and select your foot pain condition to find your perfect pair.

KURU offers a wide range of styles designed for a variety of activities to help you live a life you love. To find your perfect KURU, you can shop by activity on our homepage or take our Shoe Finder Quiz.

Whether you’re a medical professional, cosmetologist, retail worker, or restaurant worker, KURU can keep you on your feet in comfort for the full shift. Take our Shoe Finder Quiz and select your career of choice to find the perfect shoe for you.

The most common cause of squeaking is moisture build-up. Our insoles are designed with moisture-wicking technology for maximum comfort, but sometimes excess moisture can accumulate. These tips can reduce squeaking:

1. Dry Your Insoles Between Wears: Remove your insoles from your shoes and air dry them between uses. You can also apply a light layer of talcum powder to the bottom of your shoes to help absorb moisture.
2. Re-Align the Insole: Sometimes the insole may slip up and to one side of the footbed. Realign the insole, making sure it is centered over the top of the midsole footbed.
3. Replace Insoles As Needed: We're also happy to send you a free pair of fresh ULTIMATE INSOLES! In most cases, a new pair of insoles will make the squeaking go away.

If the squeaking persists, your shoes may have a manufacturer's defect. If air drying or replacement insoles don’t solve the problem, we suggest submitting a warranty request or reaching out to our KURU Gurus for help.

One of the main benefits of our KURUSOLE technology is how it dynamically flexes within our KURUCLOUD foam. Though we do our best to prevent wrinkles, some are inevitable and may result during manufacturing. Don't worry—any wrinkles you may see are not due to failure or break-down of the foam. It's simply the result of the KURUSOLE technology moving and cupping your heels to give you maximum comfort.

For additional context, for our higher performance styles, we designed our technology to be closer to the edge of the foam, which helps enhance its ability to hug your heels during more demanding activities. A by-product, however, is the potential for more wrinkles on the surface of the midsole foam. 

Though we try our best to reduce any wrinkling in our designs, this is sometimes the nature of foam as it's compressed with every step, and is part of normal wear and tear.

Due to the anatomical shape of the KURUSOLE, custom orthotics with a rounded heel fit best inside our shoes. If the underside of the custom orthotic (the part that sits on the footbed) is squared off, then it may not fit into our deep heel cup—which is rounded like your foot.

That said, many of our customers tell us the KURUSOLE technology offers better support and stability than they expected, and that they don't need to wear their custom orthotics with KURU shoes.

At this time, we do not offer replacement laces.

KURU shoes are designed in the USA.

KURU shoes are designed in the USA and made in our partner factories in Asia.

Our partner factories adhere to our high standards to provide shoes with world-class comfort and support. Our shoes are manufactured with high-quality materials and in ethical conditions. Our trusted factory partners align with our company values, and together we focus on creating as much value as possible for our customers.

Some KURU shoes are vegan! Our QUANTUM 2.0, FLEX Via, and ATOM collection all use vegan materials.

Latex

It is unlikely that any of our shoes contain latex. However, all of our shoe products use different glues, materials, and construction techniques, which are part of the manufacturing process. According to our manufacturer, none of the shoes contain latex, but unfortunately, we are unable to guarantee that the shoes are latex-free.

Formaldehyde

All of our shoes use industry-standard glues. Different products use different construction techniques, which require different glues. At times, formaldehyde is used as part of the process to manufacture our shoes. Unfortunately, we are unable to guarantee that the shoes are formaldehyde-free.

The average KURU customer is able to wear their KURU shoes for 1+ years. Podiatrists recommend replacing any kind of shoe after 350–500 miles worth of wear.

That said, the lifespan of a shoe has many variables that differ for each person, including how often they are worn, mileage, what kind of terrain you wear them on, how much your feet sweat, and your personal walking gait.

We stand by the quality of our product, and offer a 6 month warranty from the date of purchase if you are experiencing issues that involve manufacturer defects (soles peeling off, stitching coming undone, etc.).

You can also refer to our Warranty Policy for more information.

Heel-to-toe drop, or simply “heel drop,” is the difference in distance (in millimeters) between the heel height of a shoe and the toe height of a shoe. Heel to toe drop is always measured from heel to toe. For example, an 8mm heel to toe drop means that the heel of the shoe is 8mm higher than the toe.

Heel drop matters for walkers and runners alike, because of how it affects a person’s gait, biomechanics, and injury risk. There are pros and cons to both options, based on the person and their activities.

For instance, a lower drop tends to put the foot in a more natural gait, yet it can put more pressure on the lower leg and foot. This can help strengthen your feet over time, but needs to be done slowly to avoid injury. A higher drop can help evenly distribute weight through your body and help absorb heel strike in running, yet may not develop the deeper intrinsic foot muscles quite as much as a lower drop.

At KURU, we make the healthiest shoes on Earth. We use quality materials and cutting-edge technology to create orthopedic shoes that don’t look like orthopedic shoes. 

KURUs come built with an all-in-one orthopedic solution—without the need to buy additional expensive inserts or orthotics. Every pair features our patented KURUSOLE technology with proven results—72% of customers see pain relief, and 90% of those experience pain relief within 4 weeks. 

One of our 42,000+ reviews says it this way: “Worth every penny - I'm on my feet 8-9 hours a day pretty much standing in one spot (retail production kitchen). This is the best shoe I've ever bought for work - blows the other famous brand shoes away.” Thanks, Cater B.!

KURU shoes are specifically designed to have all shoe components work together for the best chance at pain relief. 

While you can use your own orthotic, we recommend using KURU’s ULTIMATE INSOLE, which comes standard in every shoe. In fact, many of our customers tell us our three-part technology offers better support and stability than they expected, and that they don't need to wear their custom orthotics with KURU shoes.

If you do choose to wear your own orthotics, keep in mind that due to the anatomical shape of the KURUSOLE, custom orthotics with a rounded heel fit best inside our shoes. If the underside of the custom orthotic (the part that sits on the footbed) is squared off, then it may not fit into our deep heel cup—which is rounded like your foot.

Our shoes’ secret sauce is our patented KURUSOLE technology. This revolutionary, heel-hugging tech has delivered proven pain relief to our customers. 

KURU shoes also have several pending utility and design patents and a protected anti-slip design on our KINETIC model. With our commitment to innovation and to continuing to create the healthiest shoes on Earth, we aren’t stopping there!

Because we use high-quality, high-performance materials in our shoes, it's important to properly care for them to extend the life of the shoes. Here are a few care instructions for KURU shoes:

• Always keep your shoes free of moisture, and store them in a dry, cool environment, free of direct sunlight.
• If you need to clean your shoes, choose a shoe cleaning gel that is suitable for both fabric and leather. We recommend our KURU Ultimate Care Kit, which includes a basic shoe cleaning kit with all the tools you need for regular shoe maintenance. Always remember to spot-test the cleaner as sometimes it can alter the color of the materials.
• You can also clean your shoes using a moist (with water), lint-free cloth, and/or a soft-bristled brush. When cleaning mud or other debris, allow the mud to fully dry, then with a soft-bristled brush, lightly remove the dirt.
• Never put your shoes in a washer or dryer. Always allow your shoes to air dry. If your shoes get wet, make sure to remove the insole to make sure the interior of the shoe fully dries.
• To improve the stain and water resistance of KURU shoes, we recommend using  our exclusive KURU Shield Shoe Protector Spray, which is suitable for leather and textiles. This can help keep your shoes protected from water, stains, and other chemicals and oils.

Any damage due to failing to follow the above care instructions will void the warranty against defects on the shoe.

Yes! We maintain a print catalog. Visit this page to request our latest edition.

While it’s not common, some customers experience tenderness when they first start wearing a new pair of KURUs. You’re more likely to experience this initial pain or tenderness if you’ve never worn custom orthotics before.

Your body may need time to adjust to the new levels of anatomical support you experience with our patented KURUSOLE technology, and we suggest you follow the break-in procedure even if this isn’t your first pair of KURUs.

Here are a few suggestions that have helped other customers:

• Let your feet adapt to the support and natural re-alignment

As with any high-quality orthotic, letting your feet adjust to the support of the KURUSOLE technology is necessary. This may result in soreness or tenderness for the first few weeks of wear.

KURU is designed to support your feet as the foundation of your body, which includes proper alignment. Sometimes, re-aligning your body by modifying the way you stand and walk can cause discomfort until your body becomes used to the improved position.

• Break them in slowly

For the first two weeks, wear the shoes for 2 to 3 hours each day and then switch to another pair of shoes.

For the next two weeks, wear them for 3 to 5 hours each day, once again switching to another pair of shoes afterward. This will allow your body to make a healthy transition to the new levels of support.

• The space-age foams take time to mold to you

Over time, our ULTIMATE INSOLES will soften and mold to your feet. Our insoles use advanced foams that react to your body heat and mold to the unique contours of your feet.

Your new KURUs may initially feel slightly stiff or awkward. The recommended break-in time above allows the ULTIMATE INSOLES to mold to your needs. This is especially true if you wear the shoes while standing for long hours.

• KURU activates your muscles

KURU offers incredible heel support, with a naturally shaped forefoot. This unique design may activate different muscle groups, which can create some soreness. Give your body a little time to adapt to this natural, flexible forefoot design.

We do offer sales and discounts from time to time. To stay tuned and take advantage of our most current offers, be sure to subscribe to our email list and SMS notifications by signing up for an account and setting your notification preferences.

By setting up an account at KURU, you will also earn 5% back on each order in the form of KURU Cash—which can be used toward a future purchase. You can also earn points through actions such as joining our community on social media, adding your birthday to your account, and more. To learn more about our loyalty program, visit kurufootwear.com/pages/rewards.

We do! The best way to stay informed when the sale starts and what the sale includes is to subscribe to our email and/or SMS notifications. Go here to subscribe now (and as an added bonus it will make you eligible to be a lucky winner of our weekly Free Shoe Friday!)

We also offer 5% back on each order in the form of KURU Cash when you enroll in our rewards program by setting up an account. To learn more about our loyalty program, visit kurufootwear.com/pages/rewards.

We sure do! We are also releasing new colors and styles. As such, when we get ready to sunset a particular shoe we add it to our Last Chance collections where you can take advantage of a 25% discount. Get them while they last!

Shop Women's
Shop Men's

And if savings are your thing, as an added bonus we also offer 5% back on each order in the form of KURU Cash when you enroll in our rewards program by setting up an account. To learn more about our loyalty program, visit kurufootwear.com/pages/rewards.

We do not offer discounts for military personnel, law enforcement, or any other professions beyond our loyalty program—where you can earn 5% cash back on every order you make. 

Click here to learn more about our loyalty program and the ways you can earn points toward a future purchase.

Unfortunately, we are not able to accept Medicaid or Medicare as payment for our shoes. We accept all major credit cards.

Great news—we do offer digital gift cards! Choose a custom amount at checkout to give the gift of heel-hugging pain relief. Once you've made your purchase, a digital gift card will be sent to your email, which you can then print or pass along to your loved one. These gift cards can be applied to any item on KURUfootwear.com, making them the ideal gift any time of the year.

Purchase a gift card.

We do not offer special messages or gift wrapping, but we’re honored you want to give the gift of Pain Relief Beyond Belief! 

We make it easy to shop for a loved one. With free returns and exchanges for 45 days, you can shop with confidence that they’ll find their perfect fit.

We’re on a mission to eliminate foot pain, so we know how crucial it is to find the perfect fit. We offer free returns and exchanges for 45 days, so you can shop with confidence. 

If you aren’t sure which size will fit you best, go ahead and buy the shoe in a few sizes. Feel free to try them on when your order arrives—just don’t wear them outside until you’re sure which pair you want to keep. Then return the pairs that don’t fit for a fast and easy refund!

We do not offer varied sizes within the same pair. To get two different sizes, you will need to purchase a pair in each of the two sizes you need.

We cannot change or cancel an order after it has been placed. If you ordered something by accident, you can return your items to KURU for a refund or an exchange.

Yes, we do! Simply select Shop Pay Installments at checkout to break up your order total into smaller payments. Click here to learn more about Shop Pay Installments.

On average, US orders will arrive on average within 8 days from your order. Most international orders arrive between 7–10 days, though international shipping rates will vary. Express 2-day shipping is available in the US for an added $30 fee.

Be sure to track your order at track.kurufootwear.com!

Yes! To take advantage of our expedited shipping, be sure to select “Express” under Shipping Method at checkout.

You can track the progress and status of your order by entering your email and order number at track.kurufootwear.com. You will also receive email updates with tracking information as your order makes its way to you.

Yes, we do! KURU shoes can be shipped worldwide. While there are a handful of countries we are currently unable to ship to, if your location appears in the list of countries when entering your shipping address, we can ship to you. 

On average, it takes 7–10 business days for an international order to arrive. Any additional duties, taxes, fees, or VAT due on international orders are the sole responsibility of the recipient. Following are our Flat-Rate International shipping costs (USD):

US TERRITORIES - $2 Per Order

CANADA - Free Shipping

ALL OTHER COUNTRIES/CONTINENTS - $29 Per Order

Please visit our Shipping page for complete details.

While we won't be able to modify the shipping address, you can reroute your package to an Access Point or Hold Location near you. Please visit UPS MyChoice or FedEx Delivery Manager.

Yes! We recommend KURUs Premium Shipping Protection so that you can have peace of mind. At checkout, be sure that Premium Shipping Protection is included to cover lost or damaged orders.

If you have purchased Premium Shipping Protection and your order is lost, damaged or stolen contact us at gurus@kurufootwear.com or call (877) 211-5878 to file your claim. All qualified claims placed within 10 business days from when the shipping tracking number is “delivered” will receive a replacement order at no additional cost.

To learn more about KURU Premium Shipping Protection visit the policy.

You are not required to purchase our Premium Shipping Protection. To learn more about KURU Premium Shipping Protection visit our policy page.

If you have purchased KURU Premium Shipping Protection and your order is lost, damaged, or stolen, contact us at gurus@kurufootwear.com or call (877) 211-5878 to file a claim. All qualified claims placed within 10 business days from when the shipping tracking number is “delivered” will receive a replacement order at no additional cost.

To learn more about KURU Premium Shipping Protection visit our policy page.

To find reviews for a specific product, first find the product you wish to write a review for. To do this, select “Men” or “Women” to see all shoes available by gender and click on the product you’re looking for. Scroll all the way to the bottom of that page to find the reviews for that product

Making a return is easy! Simply enter your tracking number and email address at returns.kurufootwear.com. You can find your tracking number in your Shipping Confirmation email). Follow the prompts to complete your return or exchange. Once completed, we will email you a prepaid shipping return label that you can print, attach to your return, and mail off at a FedEx location near you.

We want you to feel confident in your KURU order! When you receive your shoes, try them on a clean, carpeted surface to confirm the correct size and style and wear them only around the house. Please keep in mind that shoes must be in their original, new condition to be eligible for a refund or exchange. We strongly encourage you to avoid puddles, mud, scuffs, or food to keep your new KURUs in top condition in case you need to return them.

Many FedEx and UPS shipping centers offer printing services. That way you can pick up your return label print job when you go to mail your return. To create a print job for your return shipping label at FedEx or UPS, first download the file to your computer, then create a print request at theUPSstore.com/print or printing services at FedEx.com.

Though we do not offer pickups through KURU, you may be able to schedule a pick up for your return through FedEx. You can call FedEx customer service at 1.800.GoFedEx or 1.800.463.3339. Or consider dropping off your package at a FedEx shipping location.

For international orders, shipping costs, both ways, for returns and exchanges on International and APO/FPO orders are the responsibility of the recipient. Due to varying international postage rules and regulations, we are unable to pay the return shipping on international and APO/FPO orders. Any duties, taxes, fees, or VAT are the sole responsibility of the recipient.

Once we receive your returned shoes, we will process your refund and automatically apply a credit to your credit card within 1–4 business days. Depending on your credit card company, it may take an additional 2–14 business days for the credit to appear on your account.

You will receive an email that your refund has been issued. Once we initiate your refund, we will apply a credit to your credit card within 1–4 business days. Depending on your credit card company, it may take an additional 2–14 business days for the credit to appear on your account.

To place an exchange, visit returns.kurufootwear.com, enter your order number and email address, and follow the prompts to confirm which shoes you wish to return. You will also be able to select the size or style you wish to exchange them for. Once you complete the form, you will receive an email with a paid shipping label to return the shoes you wish to exchange. We ship your exchanged pair within 1–4 days of receiving your returned shoes.

When using our provided shipping label, return shipping for your exchange is FREE on all domestic orders shipped within the U.S. There are also no restocking fees. While there is no additional cost to exchange a shoe for a different size of the same style, there may be additional cost if you choose to exchange your shoes for a different, higher-priced style.

Once we ship your new pair of shoes for your exchange order, we will send you a shipping confirmation email with tracking info.

We will ship out your exchange order within 1–4 business days of receiving your returned shoes. For additional questions, email us at gurus@kurufootwear.com.

What is covered under the KURU warranty:

Manufacturer error, such as midsole, outsole, toe box, upper, bonding, size, label, material, or heel counter defects.

What isn’t covered under the KURU warranty:

Color fading, normal wear and tear, damage caused by accidents, or defects noticed after the 6-month warranty expiration.

To submit a warranty claim, enter your order number and email address at warranty.kurufootwear.com and follow the prompts. You will be asked what defects or damage you are experiencing and to upload photos. Your order number is listed on your Order Confirmation email or under your order history in your KURU account.

Once you’ve set up an account (see above), login into your account at kurufootwear.com/account/login to update your preferences and account details.

At the top of the screen, you’ll see six options (see below). Click “Settings.” Then, on the left, you’ll be able to edit “Account Details” such as name, address, etc., and preferences, including shoe type, size, width, and foot pain conditions.

You may add or edit addresses under your account at Settings > Saved Addresses. You may update your “default” delivery address anytime by clicking “Edit” on a saved address and checking the “set as default delivery address” box below.

When you go to checkout, you may update your payment information under “payment method” in Shop Pay or under “Payment” if you check out as a guest.

To reset your password, go to login to your account, but click “Forgot Password?” underneath the form. This will prompt Shop Pay to text you a verification code. Then, a pop-up window will appear on your screen, asking you to enter that code. It will then take you through a series of prompts to reset your password.

To unsubscribe from texts (SMS), reply “STOP” to any KURU text.

To unsubscribe from emails or update your email subscription preferences, first click the “unsubscribe” link at the bottom of any KURU email. This will take you to a screen where you can choose to either completely unsubscribe (large blue button) or click the smaller “update my preferences” to update which emails you receive. (see below images).

You may sign up for back-in-stock notifications on the specific page for the shoe style you would like to buy. First, click the size that’s out of stock, then click “Get Notified.” A pop-up will appear, asking you to input your email address. We will email you when that size and style are back in stock.

Signing up for our loyalty program is easy! Simply create an account on kurufootwear.com and you’re ready to start earning. 

To learn more, visit: kurufootwear.com/pages/rewards.

When you join the Heel Better™ Rewards, you’ll earn 5% back—or about 750 KURU Cash points—for every pair of shoes you buy. You’ll also earn KURU Cash points for everything you do, including following us on social media or subscribing to our email list—all which add up to savings when you buy your next pair of KURUs. To learn all the ways you can earn rewards, visit: kurufootwear.com/pages/rewards.

KURU Cash is the way we measure loyalty points. 100 points = $1 of KURU Cash, which you can then use toward any KURU purchase. Once you’ve earned a minimum of 1,000 points, you’re ready to redeem. 

To learn more, visit: kurufootwear.com/pages/rewards.

You can earn KURU Cash points in a variety of ways: following us on social media (200 points each for Facebook, Instagram, and Twitter), creating an account (500 points), subscribing to our mailing list (500 points), earning points on your birthday (1,000 points), making a purchase (20 points per each dollar spent), leaving a review (500 points), adding a photo to your review (100 points), and adding a video to your review (300 points).

To learn more, visit: kurufootwear.com/pages/rewards.

KURU uses traffic log cookies to identify which pages on the website are being visited. This helps us analyze data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from our systems.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third Party Pixels & Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

All of your personal information is secure and kept private.

We may collect your personally identifiable information, such as your name, shipping address, billing address, email address, phone number and credit card information, in the course of processing your order, or when we otherwise communicate with you. For example, when we use order forms on our website and signups for our mailing list, we collect personally identifiable information necessary for shipping products that you purchase. 

We also may collect your financial information (like your credit card number and billing address) and your contact information (like your email address, phone number and shipping address). 

But, as always, we keep all of your information secure and never sell it.

Information From Other Sources

Information that you give us may be combined with other personally identifiable information (such as order history and demographic information) from third-party sources to make our marketing efforts more efficient. 

Examples of information we receive from third-party sources include updated delivery and address information, which we use to correct our records and deliver your next purchase or marketing materials more easily.

But, as always, we keep all of your information secure and never sell it.

All of your personal information is secure and kept private.

We may collect your personally identifiable information, such as your name, shipping address, billing address, email address, phone number and credit card information, in the course of processing your order, or when we otherwise communicate with you. For example, when we use order forms on our website and signups for our mailing list, we collect personally identifiable information necessary for shipping products that you purchase. 

We also may collect your financial information (like your credit card number and billing address) and your contact information (like your email address, phone number and shipping address). 

But, as always, we keep all of your information secure and never sell it.

KURU adheres to the California Consumer Privacy Act (CCPA). In accordance with the privacy laws such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) KURU accepts Data Disclosure or Data Deletion requests by email to consumerdata@kurufootwear.com.

Click here to read our comprehensive privacy policy and CCPA adherence standards.

KURU adheres to the General Data Protection Regulation (GDPR).

Click here to read our comprehensive privacy policy and GDPR adherence standards.

KURU is headquartered in Salt Lake City, UT. All KURU products are sold online at kurufootwear.com.

KURU is a direct-to-consumer business built on meaningful connections with our customers. While we have one showroom location at our headquarters in Salt Lake City, UT, the vast majority of our business is done online at kurufootwear.com.